SmartCare PAYG

Access to dedicated support professionals as needed

SmartCare PAYG offers a flexible ‘pay as you go’ IT support plan that provides you with access to dedicated support professionals on an ‘as needed’ basis, charged at an hourly rate.

SmartCare PAYG is an ideal solution for SME's looking for professional IT support to be on hand but retain tight control on expenditure. Our PAYG support services can also compliment your in-house personnel and provide additional expertise or extra support provision during busy periods, a cheaper alternative to employing contractors or interims.

SmartCare PAYG features:

  • Access to dedicated helpdesk team with telephone & remote support
  • Server, Client and LAN/WAN/WLAN support
  • Onsite assistance available
  • Standard business hours coverage

Accompany a SmartCare Support package with a SENTINAL Managed Service package to ensure your IT systems and services are proactively monitored, maintained, and managed. Our managed service packages can include:

  • 24/7 server monitoring
  • server and device management and maintenance
  • scheduled maintenance visits for onsite hardware
  • weekly and monthly reports.

Click here for more information on our SENTINAL Managed Service packages.

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